Shipping and Delivery

Most items are made to order, typically requiring between 1-5 business days and may take up to two weeks in processing during busy times.

We use USPS to ship, traditionally delivering 1-5 business days after fulfillment. We offer express shipping for an additional fee that delivers 1-2 business days after fulfillment. Orders with multiple items may ship in more than one shipment.

Please note that your order will arrive after the combined timeline of fulfillment and shipping.

 

Returns and Exchanges

We offer returns for store credit or exchanges for unworn, unwashed, undamaged, or defective merchandise with tags attached within 30 days of your receipt of shipment. Requests to exchange merchandise received as a gift must be accompanied by a gift receipt. All personalized and final sale items cannot be returned or exchanged. For safety reasons, any personal use items, such as beauty products or other wellness items, are considered final sale.

 

For orders placed on or after November 1, we are happy to extend our 30-day return period until January 15. Please note this policy does not apply to final sale items. If you are unhappy with your purchase, please email jacquelyn@archetypesclothing.com with your order number to initiate your return. We will guide you through the process of mailing your products back and give you store credit once the return is processed.

Privacy Policy

Archetypes Clothing LLC (“the site,” “we,” “us,” or “our”) collects customer information in an effort to enhance your shopping experience. This information allows us to communicate with our customers about products, promotions, events, and services in a personalized way. The privacy policy described below covers the entire Archetypes website (“the site,” “we,” “us,” or “our”) and information collected at our point of sale locations. Phrases such as “you,” “your” and other similar expressions refer to our customers, or the specific users of this site. By visiting and using the site, you accept the practices described in this privacy policy.

Archetypes will never rent or sell your e-mail address. We do not store or share credit card information with third parties except for the purpose of processing your order payment and as required by law. If for any reason you choose to access a third party website linked to our site, you do so at your own risk. We are not held responsible for how these outside parties collect, use, protect or disclose the information you provide them.

Information We Collect

Examples: contact information, such as your name address, phone number, or email address; purchase information, billing and shipping address, and contact information (such as for receipts or order updates); preference information, such as your contact and marketing preferences, and brand and merchandise interests; profile and account information, which may include contact, purchase, and preference information as well as your account password, items in your online shopping cart or saved for future purchases; demographic information, which may include age or birth date, gender, zip code, and other information about you; location information of your device that you use while accessing our website, if your device setting allows us to collect location information; and device and browsing information, including information about your phone, tablet, computer, or device, and online browsing activity (collectively, “automatically collected information”).

Automatically collected information may include IP address, unique device identifiers, cookie identifiers, device and browser setting and information, and internet service provider information. Automatically collected information also may include information about when and how you access and use our website or mobile site, such as the date and time of your visit or, the websites you visit before coming to our website, how you navigate and what you search for when using our website and mobile site, the website pages and items you view using our website and mobile site, and the items you purchase.

 

How We Collect Information

Information you provide, such as when you make a purchase, interact with our website, contact us, register your online account, engage in promotional activity, sign up for emails or marketing; from social media platforms and networks that you use in connection with our website, or that share or allow you to share information with us, such as Facebook, Twitter, Pinterest, and Instagram. We will collect the information that you share with us, or that those social media platforms or networks share with us. For more information about social media platform and network privacy practices, please review the privacy policies and settings of the social media platforms and networks that you use; using cookies and automatic collection methods. For example, we and third parties we work with may collect information from the computer, tablet, phone, or other device that you use to access our website; or that you use to open an email or click on an advertisement from us. This collection includes automatically collected information, and generally does not include personal information unless you provide it through our website or you choose to share it with us.

We use the information that we collect to improve your shopping experience with us. We may use the information to: provide you with products and services, such as to: fulfill your orders and process your payments; provide you with products and services that we think you will like; to respond to you such as when you: place an order; make a request or inquiry; for customization of your experience with us, including to: remember your interests and preferences, customize the products and services we share with you; for marketing and advertising, such as to: send you marketing and advertising communications; for legal and safety purposes such as to: defend or protect us, our customers, you, or third parties, from harm or in legal proceedings; protect our rights; protect our security and the security of our customers, employees, and property; respond to court orders, lawsuits, subpoenas, and government requests, address legal and regulatory compliance; we do not share personal information about you with third parties for third party marketing or advertising purposes. We do share personal information with third parties for other purposes. For example, we share personal information with: Paypal, Google Analytics, Square, Wix, Ecwid.

We strive to offer you choices about how personal information is used and shared. Your choices include: social media platforms and networks. We encourage you to review your privacy options and settings with the social media platforms and networks you use to understand what choices you have about sharing the information on these platforms and networks with us.

You can opt out of marketing or advertising emails by utilizing the “unsubscribe” link noted in marketing or advertising emails you receive from us or www.archetypesclothing.com. You may also request to opt out of marketing or advertising emails by contacting us via email (jacquelyn@archetypesclothing.com) and we will remove you from our marketing and advertising list promptly.

You may choose not to provide your location to us in connection with your use of our website by customizing your mobile device settings to prevent sharing of location information.

Security and Fraud


We take steps to help protect the confidentiality and security of personal information you share with us through our website. We do not store credit card payment information and use professionally reasonable efforts to block access to your personal information from employees and contractors and to ensure your personal information is always kept safe. We accept payments through our website and in store through Stripe, Paypal, Square, Venmo, and Afterpay. We encourage you to take steps to help protect the confidentiality and security of your account and personal information including by doing the following: reviewing your credit card, bank, debit card etc. account periodically and immediately reporting any unexpected activity or unrecognized information to your bank; installing the latest security updates and anti-virus software on your computer to help prevent malware and viruses; using complex passwords; not using the same password on more than one website; not sharing your password with others; password protecting your computer and mobile device; and sign out/log out of website sessions so that your session is closed, especially when using a public computer.

 

Our customer accounts are connected to your email, utilizing a sign-in link to enter your account. Customer accounts are automatically created upon placing an order. You may log into your account at any time through your personal Sign-In link sent to your inbox.

Payment Methods

We accept payments through Stripe, Paypal, Square, Venmo, and Afterpay.

If you are under 16, we require that you inform a parent or guardian about privacy policy and terms and conditions as well as requiring their consent to the privacy policy and terms and conditions before registering with Archetypes or placing an order with Archetypes.

If you have questions or suggestions regarding our privacy policy please email to: jacquelyn@archetypesclothing.com.